P&C Insurers Turn to Strategic Technology Investments to Beat the Soft Market

Ward Group, a leading insurance industry benchmarking and consulting firm, and FirstBest® Systems, Inc., developer of advanced Underwriting Management Systems™ that enable property and casualty insurance carriers to profit from better underwriting, recently conducted a survey of 75 P&C carriers to understand how they view their own company’s and their industry’s strategic technology investments. Their goal was to uncover insights on how carriers are leveraging technology to improve ease of doing business with agents and underwriting quality and efficiency in a soft market. This is a summary report of their findings.