The IT Opportunity: Driving Business Transformation in Insurance
Today’s carriers are looking for ways to grow the business and increase market share by improving speed-to-market, underwriting productivity and quality, and agent service levels. But IT is under greater pressure to enable business growth while keeping resources and costs down.
The FirstBest Front Office Suite™ helps you to deliver tangible results in this challenging environment. Transform underwriting into a profitable growth engine for your enterprise. Build agent loyalty even as you increase efficiency, scale the business and increase underwriting discipline.

Powering IT Success
The FirstBest Front Office Suite helps IT to deliver value to the business – at lower TCO and lower risk:
- Responsiveness to the business – The Suite's configurable applications enable you to quickly adjust to changing market conditions, add new products and enter new markets.
- Faster time-to-value – The FirstBest Front Office Suite's standards-based platform and tested implementation methodology ensure that you’re up and running in months, not years.
- Cost-effective – The self-contained and configurable FirstBest Front Office Suite doesn’t require legions of consultants to support it. And because it is a managed application, you won’t need to add an extensive IT infrastructure to support it either.
- Secure – Available with configurable standalone user security and ACLs, the FirstBest Front Office Suite also integrates with your single sign-on systems.
- Protecting your investment – The Suite can support additional lines of business on the same platform so you can leverage your investment.
- Complements policy admin systems – Transform your front-office capabilities without replacing or significantly modifying your legacy or modern policy admin system. The FirstBest Front Office Suite extends your current systems by integrating and leveraging existing content within a modern, advanced Web-based workflow. Read more.
- Proven best-of-breed – Over $4 billion in premium have been processed through FirstBest solutions. Over 34,000 agents and brokers are benefitting from FirstBest’s transformational capabilities.
Services and Partners
- Professional services – The FirstBest professional services team uses a fully tested and proven methodology to ensure a timely, cost-effective deployment.
- Partners – FirstBest works with a variety of technology and services partners to provide you with a complete solution.
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