More about the FirstBest UMS™

FirstBest’s advanced underwriting management systems (UMS) standardize, streamline and automate the entire underwriting process. With FirstBest’s solutions, insurers can:

Enhance underwriter and agent productivity – Faster, easier AND more accurate quotes
Achieve greater speed and business agility
Promote enhanced underwriting discipline and best practices
Provide real-time collaboration, making it easy for agents to do business with them
Empower underwriters and agents with greater visibility into the business
Expand into new lines of business and markets
And scale their book of business profitably.

Grow and scale with existing resources

Offsets issue of lower premiums by empowering underwriters to pre-qualify agent submissions quickly and efficiently, to screen out risks you don’t want
Provides a lightning-fast, automated referral and quoting process
Pre-qualifies submissions in an online agent workspace
Configures easily and uses rules to match your changing risk appetite.

Enforce discipline and boost skills

Fosters fast and easy capture and sharing of underwriting knowledge and best practices
Eases training and makes you as good as good as your best underwriters
Displays checklists for evaluating risks
Matches business to underwriter’s experience level, increasing complexity and authority as skills grow
Automates underwriting process with STP and exception-based underwriting for complex submissions
Uses business rules across process levels for consistent underwriting strategy and letters of authority
Ensures handling of risk is within an underwriter’s authority (at all phases)

Open doors for collaboration and new generations

Lets underwriters and agents collaborate using live chat, real-time notes, and screen sharing
Gives agents visibility into their submissions’ status – on the items that you want them to see
Works with existing systems to optimize intellectual capital and technology investments
Appeals to tech-savvy professionals who expect more than green screen terminals
Provides an intuitive, easy-to-use interface accessible from any location or device
Provide answers and quotes to agents faster, easier and more accurately

Streamline back-and-forth interactions with FirstBest Agent and FirstBest AppReader

Ends needless data entry, faxing, e-mails, phone tag, file pulling, and other inefficiencies
Speed s data sharing with “attachments”, “notes,” “what’s new messages”, and IM feature
Makes the agent look good, and saves time with up-front screening
Includes the ability to upload ACORD Applications to agents and carriers regardless of agency management system – and without special proprietary networks or transactions fees
Uses the ACORD XML feed to power underwriting workflow and new business/renewal processing

Gain real-time visibility into the entire book of business

Lets underwriters see their hit ratios vs. goals on a daily basis
Lets agents check the status of submissions and collaborate with your underwriters as needed
Lets managers view all business lines, detect trends, react, and deploy an enterprise underwriting strategy
Provides an aggregated view of your book of business, organized by status
Lets those with access drill down into individual risks and all aspects of submissions, with history
Displays management dashboards, with real-time, configurable metrics, tailored to each user

Be nimble and quick – easily create new products and enter new markets

Empowers users with configuration of fields, values, questions, screens, risk selection, editing rules, assignments, credits and debits – and event STP rules –without programming
Taps a Web-based workspace and e-mail alerts to let you work from anywhere
Grows your book of business by jump starting new product and market launches

Realize impressive benefits in a matter of months! Visit our Customers page to see a sampling of the results carriers have achieved in a short time with FirstBest UMS.

-----------------------