More about the FirstBest UMS™
Part of the FirstBest Front Office Suite™
FirstBest’s advanced underwriting management systems (UMS) standardize, streamline and automate the entire underwriting process. The FirstBest UMS empowers insurers to:
- Enhance underwriter and agent productivity – Faster, easier AND more accurate quotes
- Achieve greater speed and business agility
- Promote enhanced underwriting discipline and best practices
- Provide real-time collaboration, making it easy for agents to do business with them
- Empower underwriters and agents with greater visibility into the business
- Expand into new lines of business and markets
- And scale their book of business profitably.
Grow and scale with existing resources
- Offset lower premiums by empowering underwriters to pre-qualify agent submissions quickly and efficiently, screening out risks you don’t want
- Provides a lightning-fast, automated referral and quoting process
- Pre-qualifies submissions in an online agent workspace
- Configures easily and uses rules to match your changing risk appetite.
Enforce discipline and boost skills
- Fosters fast and easy capture and sharing of underwriting knowledge and best practices
- Eases training and makes each udnerwriter as good as your best underwriter
- Displays checklists for evaluating risks
- Matches business to underwriter’s experience level, increasing complexity and authority as skills grow
- Automates underwriting process with STP and exception-based underwriting for complex submissions
- Uses business rules across process levels for consistent underwriting strategy and letters of authority
- Ensures handling of risk is within an underwriter’s authority (at all phases)
Open doors for collaboration and new generations
- Lets underwriters and agents collaborate using live chat, real-time notes, and screen sharing
- Gives agents visibility into their submissions’ status – on the items that you want them to see
- Works with existing systems to optimize intellectual capital and technology investments
- Appeals to tech-savvy professionals who expect more than green screen terminals
- Provides an intuitive, easy-to-use interface accessible from any location or device
- Provide answers and quotes to agents faster, easier and more accurately
Streamline back-and-forth interactions with FirstBest Agent and FirstBest AppReader
- Ends needless data entry, faxing, e-mails, phone tag, file pulling, and other inefficiencies
- Speeds data sharing with attachments, notes, “what’s new" messages, and IM feature
- Makes the agent look good, and saves time with up-front screening
- Includes the ability to upload ACORD Applications to agents and carriers regardless of agency management system – and without special proprietary networks or transactions fees
- Uses the ACORD XML feed to power underwriting workflow and new business/renewal processing
Gain real-time visibility into the entire book of business
- Lets underwriters see their hit ratios vs. goals on a daily basis
- Lets agents check the status of submissions and collaborate with your underwriters as needed
- Lets managers view all business lines, detect trends, react, and deploy an enterprise underwriting strategy
- Provides an aggregated view of your book of business, organized by status
- Lets those with access drill down into individual risks and all aspects of submissions, with history
- Displays management dashboards, with real-time, configurable metrics, tailored to each user
Be nimble and quick – easily create new products and enter new markets
- Empowers users with configurable fields, values, questions, screens, risk selection, editing rules, assignments, credits and debits – and event STP rules –without programming
- Taps a Web-based workspace and e-mail alerts to let you work from anywhere
- Grows your book of business by jump starting new product and market launches
Realize impressive benefits in a matter of months! Visit our Customers page to see a sampling of the results carriers have achieved in a short time with FirstBest solutions.
FirstBest Front Office Suite
FirstBest UMS is part of the FirstBest Front Office Suite which brings together agents and underwriters in a collaborative underwriting process that helps them to rapidly quote and close business. The FirstBest Front Office Suite includes modular upload, agent portal and underwriting workstation applications that work together seamlessly and can be assembled in different configurations to meet your needs. Learn more.