Technology Platform

The FirstBest Front Office Suite delivers Web-based applications that use a modern and flexible service-oriented architecture (SOA) that easily integrates with existing environments, often improving and extending the life of legacy core systems. Built with Java and J2EE, the suite can be deployed on any platform and supports all major database vendors.

  • Integration – Built with XML, ACORD XML and SOA for seamless data exchange with agency management systems and core back-end systems. Selected prebuilt integrations are available to core, legacy, front office systems and third party data services. Read more.
  • Secure – The FirstBest Front Office Suite uses SSL encryption to ensure secure data transfer. Available with configurable standalone user security and ACLs, the Suite can also integrate with your single sign-on systems.
  • User-friendly – FirstBest provides rich Internet applications with user-friendly interfaces built using Adobe Flex and delivered to the desktop via Adobe Flash in a browser or Adobe AIR outside the browser .  Agents and underwriters can work productively in the new system within minutes and with minimal training.  Learn more about Adobe Flash on our blog.
  • Predictive analytics and third-party services – Integrates with predictive analytics and third-party services including: Dun & Bradstreet, NCCI ,WCIRB, state rating bureaus, Valen, RiskMeter, OSI and more.
  • Modular design - The FirstBest Front Office Suite employs a modular design that enables you to buy what you need today with the confidence that you’ll be able to easily add additional capabilities and solutions in the future.
  • Managed applications - FirstBest provides fully managed production applications.  The Subscription License includes unlimited users, transactions, and data volume, all maintenance, continuous upgrades, and 24x7 support.  Solutions can be hosted by the carrier or by FirstBest. 

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