Talent Crisis: Survey Findings from the NAMIC Commercial Lines Seminar 2010

At the 2010 NAMIC Commercial-Lines Underwriting Seminar, FirstBest asked approximately 50 underwriting session attendees for their take on attracting, training, preserving the knowledge of, and retaining talent. We learned that few insurers had leveraged technologies that appeal to the younger generations, facilitate real-time training and collaboration for new hires and teams, and capture underwriting expertise for knowledge-sharing purposes.

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