The FirstBest services team uses a proven methodology to deliver value quickly and efficiently. We understand that typical project timelines are not acceptable, and traditional IT project approaches are too costly. We offer accelerated implementations and in-depth training, guided by our insurance and technology experts.

FirstBest implementations include:

  • A “start smart and scale fast” approach to bring immediate process improvements to your business
  • Comprehensive engagement plan based on eight years of extensive implementation experience
  • Proven delivery in all segments of the market (small regional to large international carriers and agency partners)
  • No surprises! Highly skilled program leaders to partner with you on expectation management and end-to-end delivery
  • Flexibility to integrate client team members and outside service partners

Our people are the difference. The FirstBest professional services team consists of customer-focused insurance and technology experts. We always partners with client IT and business teams to innovate and deliver strategic technology solutions. We have been in your underwriting and IT roles on the carrier side, so we know how to work in your environment. Our strong team of former underwriters and program leaders understands the unique challenges and opportunities of delivering underwriting automation and transformation in all segments of your market.

Let us help you transform your underwriting results.

To support the learning needs of our customers and partners, our services team offers FirstBest Academy. This program provides in-depth product training and role-based content to enable self-sufficiency with our products.

Why FirstBest Academy:

  • All sessions are led by FirstBest’s most experienced consultants.
  • The program incorporates compelling product demonstrations, hands-on learning, and access to product training environments for follow-on practice opportunities.
  • Delivery options include instructor-led courses at our on-site training facility, custom engagements at your location, or virtual courses for offshore teams.
  • Courses are available for IT professionals, business users, and agents.

Attend FirstBest Academy to prepare your IT team to be a full partner and eventual owner of the powerful configuration capabilities of Business Analyst Studio and the integration capabilities of the FirstBest Underwriting Management System.

For detailed information on courses, click here.