Webinar Archive

The pursuit of profitability: How to enhance price accuracy and risk management

Speakers:   Anil Chitale, Head of P&C Product Development, MajescoMastek
                      John Belizaire, CEO and Founder, FirstBest Systems

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Commercial lines underwriting has remained a manual, redundant and intensive process. So, how can carriers eliminate multiple systems, data/rate inaccuracies and manual touch points? By adopting Web-based and rules-driven systems that integrate with multiple enterprise systems (such as agent portals and policy administration systems), insurers can increase speed-to-market, enhance pricing accuracy and risk management, and capitalize on new business opportunities.

These innovators who revamp their processes and leverage technology to improve underwriting quality will be the Commercial lines market leaders.

FirstBest Systems and MajescoMastek have partnered to deliver a best-in-class solution for Commercial Line carriers.

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FirstBest Application Form Reader - A New Way to Upload

 

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FirstBest has developed an agent upload solution that allows all agents to upload their ACORD Applications to you, regardless of what agency management system they use. They could even fill out the ACORD application in ADOBE FormFill! And they can do so without any transaction fees and without any costly network services.

Sound too good to be true? Let us show you!  Sign up to receive this recording, where we demonstrate how the AppReader takes the risk data off of a standard ACORD Application, including multiple pages, cover letters, etc., and sends it directly to underwriters in their new business processing system.

 

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Improve P&C Underwriting Decisions by analyzing catastrophe risk at the point of underwriting

 

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FirstBest and RiskMeter webinar  - Presented on October 15, 2009 at 2pm Eastern

Wouldn’t it be great if you could determine the proximity to natural hazards for any property in the United States and have this information automatically downloaded into a form that underwriters could then tier, apply rules to and price right at their finger tips?

All of this can be done in one integrated solution.

FirstBest® Systems, Inc. delivers P&C solutions that help insurance companies write more business and write better business. Our solutions enable Carrier-Agent distribution and interaction and include an Agent Portal, Underwriting Workstation, and Agent Connectivity. Our flagship product, the FirstBest UMS™, combines a next-generation underwriting workstation with FirstBest Agent™, a web 2.0 agent portal.

RiskMeter is used by underwriters and agents for on-line property lookups to determine the proximity to natural hazards like distance to coast, windpool, eligibility, proximity to brush, earthquake information, flood zones and more.

Request the recording to learn how FirstBest and RiskMeter team up to provide the first underwriting management system that can apply real-time actionable risks into the underwriting process to help insurers quote and bind new and existing business more quickly and accurately.

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Ease of Doing Business: What Agents Really Want from their Carriers?

Presented on April 30th, 2009
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What do Agents & Brokers really want and expect from a carrier system that purports to provide ease of doing business?

How many times have you heard carriers and vendors discussing how to achieve true Ease of Doing Business? But have you seen many real solutions in action?

Enough talking; request the recording to see how we do it!

Join us as we present key findings from The Financial Insights-Council For Insurance Agents and Brokers survey:

  • Hear what agents and brokers are saying they want from Ease of Doing Business systems, and how effectively their insurance companies are delivering these capabilities.
  • Learn about the key challenges agents face when they don’t have a truly effective system.
  • Learn about the type of capabilities insurance companies are deploying to make it easier for agents to bring business in the door.

    Speakers:

    • Barry Rabkin, Financial Insights, an IDC Company
    • Julian Pelenur, FirstBest Systems, Inc.

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    How Technology Can Help Insurers to Capture New Markets More Rapidly and Profitably

    Presented on Tuesday, March 3, 2009 
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    The P&C insurance industry is under ever increasing pressures to produce return-on-investment and improve their underwriting profitability.  Insurers that want to improve their competitive position, as well as maintain their book’s quality and breadth must process significantly larger volumes of business.

    Today’s market is also far more fluid than it has ever been.  In order to meet market demands, insurers need to adopt new approaches and technologies to significantly accelerate the development of new products and to benefit from first-mover advantages.

    Download this recording and lear how underwriting technology can enable insurers to achieve more rapid entry into new markets in order to meet changing market demands.

    Speakers:

    • Ellen Carney, Senior Analyst, Forrester Research
    • Richard Kerr, Chairman and CEO, MarketScout Corp.
    • John Beliezaire, Founder and CEO, FirstBest Systems

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    Underwriting 2.0: The New Carrier-Agent Era

    Presented on Thursday November 6, 2008.
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    What does Underwriting 2.0 mean to you?

    For some carriers, it means a more streamlined underwriting process, a leaner and meaner way of doing business. For others, it means making it as easy as possible for agents to work with them, to speed the flow of new business in this soft market cycle. Maybe it’s about quality, making the whole process more consistent. Or taking on only those risks that make business sense.

    Or, maybe it’s both or some type of combination.

    Now’s your chance to hear a lively discussion on Underwriting 2.0 and what it means for the carrier and the agent. Join our panel of experts – including real-world practitioners who have transformed their underwriting with a new generation of web-based technology.

    On November 6th at 1 p.m. ET, our panel of experts will share what next-generation Underwriting really means.

    • David Hoppen, COO/ICW Group
    • Deb Smallwood, Co-Founder/Smallwood-Maike
    • Frank Sentner, Director of Strategic Technology / Council of Insurance Agents & Brokers
    • John Belizaire, CEO and Co-Founder/FirstBest Systems, Inc.
    • Sharon Schwartzman, Editor-in-Chief/Tech Decisions (NUCO), Moderator

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    Up & Coming Insurance Technology Firms - Class of 2008

    Presented by Financial Insights on August 7, 2008
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    This webinar identifies the "Class of 2008" and highlight specific technology vendors, their strategic objectives, market footprint and approach to product development and deployment as well as Financial Insights' analysis of their market opportunities, barriers, critical success factors, potential paths and the implications for insurers, VC firms, and technology firms.


    Strategic Technology Investments to Combat the Soft Market

    Presented on July 29, 2008
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    Learn how technology investments are not only helping carriers combat the soft market, but also enabling them to build a stronger foundation to increase underwriting productivity and profitability, as the market turns.

    In this webinar we'll discuss:

    • How technology currently plays a role in a carrier’s ability or inability to compete
    • The top areas for P&C technology adoption and modernization
    • What technology systems to invest in to help business growth
    • How an underwriting management system can provide agent/underwriter collaboration and increase underwriting productivityand profitability

    Presented by:

    • Jeffrey J. Rieder, CPA, CPCU President, The Ward Group
    • Julian Pelenur, CTO, FirstBest Systems
    • John Belizaire, CEO, FirstBest Systems

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    Quality Underwriting in a Soft Market

    Presented on June 12, 2008
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    Margin compression, continued pricing erosion, and the overall pressures of a soft market demand improved quality in underwriting as carriers cast a wider net in order to underwrite more.

    But how do you grow your book of business with the same resources, while improving underwriting excellence?

    The pressures of a soft market demand improved quality in underwriting. Given the time, the information, and the guidance, underwriters know how to write good business. The challenge is bringing all the information, the right tools, and the best practice guidance right into the underwriters’ system and process, so it’s easy and doesn’t take extra time to do things right. A true Underwriting Management System can help you achieve both improved productivity and quality.

    Please join us as we discuss how to leverage an Underwriting Management System to write more and write better business in a soft market.

    A true Underwriting Management System can help achieve both quality and productivity by providing:

    • Ability to capture and share underwriting knowledge from individual underwriters
    • Apply enterprise-wide best practices
    • Configure to permit quick adjustment of products and rules to meet market and competitive demands
    • Apply risk qualification and appetite rules on the agent’s desktop
    • Access a full array of actionable predictive analytics and web information at the underwriter’s fingertips
    • Turnaround a quick and easy referral process
    • Deploy best practice checklists and rules

    red arrowWHAT:

    Quality Underwriting in a Soft Market

    red arrowWHEN:

    Thursday, June 12th, 2008 at 1 p.m. Eastern

    red arrowWHO:

    Matt Josefowicz, Director Insurance Practice, Novarica

     

    John Belizaire, CEO, FirstBest Systems

     

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    Ease of Doing Business, The UMS Way:
    Building and deploying a customer centric strategy to beat the soft market doldrums

    Presented on 03/04/08

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    Several leading indicators predict the continuing soft market. How do you grow your business profitably in a highly competitive market?

    Insurers face increasing price pressures and as a result, earn less revenue on the same number of accounts. The challenge is to scale their businesses efficiently and profitably, while at the same time, making it easier for agents to do business with them. Forward thinking carriers, who make it easier for agents to do business with them and who underwrite faster and more accurately, will continue to capture higher shares of better risks – driving higher retention, profit and market share.

    Next-generation underwriting management systems support such a strategy, enabling automation and real-time collaboration with agents through an easy, Web-based interface – with the added benefit of greater underwriting consistency, visibility into the process, and a lower total cost of operation.

    Join us for this webinar to learn how P & C carriers can increase efficiency, effectiveness and service delivery to their agents:

    • Technology: What type of technology is needed to scale your business and make it easier for customers to work with you?
    • E Best Practices: How do you deploy a customer-centric system to increase market share and increase service levels to agents and brokers?

    Hear from Industry Experts:
    David West – Research Area Director, TowerGroup
    John Belizaire – CEO, FirstBest Systems, Inc.
    Julian Pelenur – CTO, FirstBest Systems, Inc.

    Moderator:
    Ara Trembly – Senior Technology Editor, National Underwriter

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    Making Predictive Analytics Operational for Real Time Underwriting
    A Combined Solution Brought to you by FirstBest Systems and Valen Technologies

    Presented on 12/06/07
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    In a softening market, insurance carriers are rightly concerned about the downward spiral in premiums. Forward-looking carriers are searching for strong competitive advantage. Carriers who can segment their business more granularly and implement precision pricing strategies will retain a higher percentage of lower risks and avoid higher risks altogether.

    The only way to truly leverage predictive modeling is to be able to incorporate the models into your day-to-day underwriting process. If the models cannot be made operational, you are not deriving the full business value. However, building, integrating and deploying predictive models into your underwriting environment has proven to be challenging.

    FirstBest Systems, developer of next-generation Underwriting Management SystemsTM provides a comprehensive underwriting solution that integrates real-time, operational predictive models from Valen Technologies, a pioneer in predictive analytics for the insurance industry. The result: pricing precision at the underwriter’s desktop.

    Join us to learn about how the combined FirstBest-Valen solution enables carriers to increase profitability by making predictive analytics operational for real time underwriting:

    • Match premium to risk
    • Credit only those risks truly worth chasing in a soft market
    • Avoid adverse selection
    • Unlock underwriting decision data

    Request the recording for this Webinar and learn how you can enable a powerful underwriting solution by combining Valen Technologies Predictive Analytics with the FirstBest Underwriting Management System.


    Underwriting in a Soft Market


    Presented on 10/18/07
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    The commercial lines marketplace is experiencing major shifts. Natural disasters and the advent of new business models are pressuring carriers to find new roads to profitability. Several leading indicators predict the continuing soft market. Today's insurance executives are increasingly eager to maintain high levels of growth and profitability, regardless of changing market conditions.

    The question is, how do carriers ride out this soft market and what can they do to maintain and improve profitability despite it?

    A CPCU members’ surveys identified critical issues and trends in property and casualty underwriting. They also assessed the impact that technology has had—and could increase—on the ability to perform more efficiently and more effectively. These findings are compelling and all point to technology as being an excellent enabler in most areas of underwriting.

    Please join us as we review underwriting strategies and technologies, key to conquering this soft market, that enable:

    • Better customer/account selection
    • Precision pricing through predictive analytics
    • Automation for ease of doing business and producer loyalty
    • Reduction in premium leakage
    • Underwriting knowledge capture and management.

    Hear from our industry experts:

    • Amy McAdams - Tech Decisions Magazine
    • Barry Rabkin – Senior Research Analyst, Insurance, Financial Insights, an IDC company
    • John Belizaire - CEO, FirstBest Systems, Inc.
    • Julian Pelenur - CTO, FirstBest Systems, Inc.

    Profit From Better Underwriting

    Presented on May 2007

    Mid-tier commercial property and casualty carriers face a number of business challenges as they attempt to grow market share, fend off competition from larger carriers, and enhance their relationships with customers and agents. Many carriers are looking for better ways to increase underwriting revenue and profitability and decrease the influence of soft market cycles and the reliance on investment income.

    Learn about emerging technologies to help carriers achieve these business goals:

    • Leverage straight-through processing and improve combined ratio
    • Decrease underwriting leakage
    • Collaborate in real-time and significantly improve ease of doing business between agents and carriers
    • Create and deploy new underwriting rules and products fast
    • Enable management visibility into the underwriting Process
    • Leverage knowledge management (KM) and predictive analytics

    Hear from our Industry Experts:

    • Matthew Josefowicz, Senior Analyst, Celent
    • Julian Pelenur, CTO and Founder, FirstBest Systems, Inc.

    Moderator:

    • Edward McKinley, Executive Editor, Insurance Networking News

      For additional information or to schedule a demo, please contact Meira Primes, VP of Marketing at 781.863.6005 or mprimes@firstbest.com.