In the News





September 2011: Mobile Capabilities Introduced for FirstBest Front Office Suite
FirstBest Systems Inc., now offers new mobile capabilities for its Front Office Suite of applications for insurance.





September 2011: Weighted Down
Kimberly Harris-Ferrante believes that in commercial lines underwriting automation initiatives, carriers should avoid trying to create “expert systems” that eliminate the underwriter.





August 2011: Carrier/Agency Technology: Catch 22 for Most Carriers
If there is one point every insurance carrier is trying to accomplish these days it is to find ways to differentiate themselves from the competition. Second on the list is to find ways to be more efficient.





August 2011: Creating the Right Fit
Rules-based, configurable policy administration systems have proven themselves in the market. But packaged solutions aren't right for every insurer. Fortunately, other, more flexible alternatives to legacy systems offer more options to carriers that need to modernize their core capabilities.





August 2011: Automated Underwriting
As analytics and automation become increasingly prevalent in the process, carriers look to strike a balance with traditional underwriting practices.





July 2011: Insurers Now Have Modernization Options When Package PAS Systems Don't Fit
Rules-based, configurable policy administration packages have proven themselves in the market. But other alternatives to legacy systems, including modular solutions, also have developed, bringing new options to insurance carriers that need to modernize their core capabilities.




May 2011: Who's Buying What
Preferred Concepts LLC, provider of underwriting solutions and specialty brokerage services to insurance agents and brokers nationwide, has selected FirstBest's underwriting management system and agent portal to serve as its online customer platform.



April 2011: FirstBest Unveils Front Office Software for Specialty Lines
Solution intended to help specialty lines carriers seize new market opportunities, drive underwriting profitability and improve service to brokers.



April 2011: FirstBest Releases Solution for Specialty Insurance
FirstBest Systems, Inc., provider of insurance software for standard- and specialty commercial-lines insurance companies, announced the availability of the FirstBest front office solution for specialty-lines carriers.



April 2011: Reinventing the Insurance Front Office
Carriers cannot succeed by having their back offices do their front-office jobs. Instead, the key to better agency relationships, more effective underwriting and more efficient processing is a 21st century front-office system.

 


March 2011: Q&A with Jon Siglar, VP and Chief Sales and Field Services Officer, PacificComp
Jon Siglar, VP and chief sales and field services officer for workers' compensation writer PacificComp (Agoura Hills, Calif.), a subsidiary of Alleghany Corp. (more than $100 million in statutory surplus), discusses how a modern underwriting system and agent portal are improving the insurer's policy administration.

 


March 2011: Giving Insurance Software Vendors their Due
When I first started with Tech Decisions magazine, a decision was made that—for the most part—the focus of our articles would be on what insurance carriers had to say about subjects in the industry, along with a few consultant and analyst types.

 

March 2011: Q&A: How Software Vendors View the Insurance Market (Part 1)
PropertyCasualty360.com technology channel editor Bob Hyle contacted a number of vendors in the insurance software space to gauge their opinions on carrier weaknesses, project management, and their partnership with carriers.

 


February 2011: FirstBest Unveils Front Office Suite
The suite was designed to unite agents and underwriters in a collaborative underwriting process that helps them rapidly quote and close business, while enabling carriers and their distribution channels to increase efficiencies, grow their books of business and cast wider nets to bring in new business.


February 2011: The Disappearing Data Center: The advancing technology and underlying economics of cloud computing may herald a paradigm shift for insurance technologists
To ease the flow of data to and from producers, carriers are taking an active role in extolling the virtues of download technology. While industry-wide adoption may be gradual, its benefits are rapid; download drives consistency of data for all stakeholders.


January 2011: Taking Advantage Of Web 2.0
Facebook, Twitter, chat, online messaging, agency management systems. Believe it or not, there is a name for all that and it designates the technology revolution that is happening all around us and having a profound effect on the way independent agents do business.


January 2011: 2010 Entrepreneurial Insurance Award Winners Named
The finalists were analyzed and winners named in the areas of underwriting, distribution and technology.

 


January 2011: PacificComp Selects FirstBest Underwriting Management System
FirstBest says the software will jump-start ease of doing business with agents and brokers, and pave the way for expansion.

 



January 2011: PacificComp Selects FirstBest Underwriting Management System
FirstBest says the software will jump-start ease of doing business with agents and brokers, and pave the way for expansion.

 



January 2011: How PacificComp Successfully Adapted Its Legacy Systems 
Jon Siglar, VP and chief sales and field services officer for workers’ compensation writer PacificComp, talks to Insurance & Technology about how FirstBest’s UMS underwriting system and agent portal to improve its policy administration system.