September 2011 Newsletter

September 2011 | Back to School Edition

FirstBest Announces Mobile Capabilities for Insurance Front Office Suite

The native mobile functionality will address the underwriting and collaborative business challenges of an insurance workforce increasingly accustomed to mobile connectivity.

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Mobile Technologies for Insurance

Tuesday, September 27th
2 p.m. Eastern

Leading analysts predict that within the next three years, more people will access the Web on tablet and smartphone mobile devices than on computers.

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It's September and, sadly, summer is officially over for us on the east coast. We are excited to be making fall plans and, like many of you, are busy getting back into school mode. You may have missed some of the insightful industry articles published in recent weeks, so we've collected a great list below. Likewise, we encourage you to catch up on FirstBest by checking out What's New section in this issue. Happy Reading!

Insurance Networking News
Social Media: The End of an Era
Insurers are facing a crossroads at the intersection of “social” and “media,” with its next iteration anything but business as usual, says expert in new media.

PropertyCasualty 360
Weighted Down
Kimberly Harris-Ferrante believes that in commercial lines underwriting automation initiatives, carriers should avoid trying to create "expert systems".

Workers' Comp Insider
10 Years After 9/11 - Insurance Reflections and More
We are mindful that the 9-11 story was one that largely affected ordinary people who were going about their workdays. When the planes hit, thousands of first responders jumped into action and their courage and quick actions helped to save untold thousands.

INN Insruance Experts' Forum
How Much Do 'Legacy' Systems Hold Back Carriers' Business Opportunities?
In recently viewing the results of INN's survey of 421 insurance executives, sponsored by Oracle Insurance, there were some surprises. Namely, that a lot of carriers seem to be spending a lot of time and mindshare dealing with their legacy systems.

PropertyCasualty 360
Window of Opportunity: Agency/Carrier Technology
Personal lines carriers and their commercial lines counterparts have at least one thing in common when dealing with independent agents: It is absolutely critical for carriers to offer solutions that make it easy for agencies to do business.

Do you have an interesting arcticle you'd like to share with us? Send them to newsletters@firstbest.com

Best regards,

Meira Primes
FirstBest Systems