Fall Edition | September 2010

In This Issue

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Using Analytics to Augment Underwriting

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Survey: Insurers Depend on Technology to Improve Agent Service, Discipline, Processing

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50 Ways to Leave Your Legacy

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Specialty Lines’ Tech Needs Vary

 

Mastering Commercial Lines: The new combo - underwriting and policy systems

Tuesday October 19th
2 p.m. EST.

Hosted by FirstBest and TechDecisions with guest speakers: Deb Smallwood, SMA and John Belizaire, FirstBest

Register and learn how to link desired business capabilities to available technology capabilities, taking a key step toward mastering commercial-lines automation.

Register now »

 

NOVARICA MARKET NAVIGATOR US Property / Casualty Agent Portals 2010 (Q3)

The Novarica report provides an overview of the available agent portal software solutions for US property/casualty insurers and features the FirstBest Agent Portal.

Learn more »

 

 

 

As we move into fall, FirstBest is excited to share some of the many advances and events we have planned for the coming months.

First, have you checked out the new design and interactive features of the Agent-Carrier Connection? We’ve made this great industry news portal and blog even more appealing, customizable and easy to navigate. If you don’t have time to scour a deluge of news feeds, you’ll find this next-gen industry portal a one-stop resource for daily industry, association, analyst, carrier, agent, vendor, and other news.

This fall we are headed south- and hope to see you at one of the excellent industry events in September and October where we are speaking or sponsoring. Please contact us to arrange a meeting.

  • Marketscout E-Symposium: We kicked off the season last week in Dallas, TX at MarketScout where our CEO, John Belizaire, moderated "The New Insurance Exchange" panel, featuring LexisNexis, CIAB and executives from two leading independent agencies.
  • AASCIF IT Committee Workshop: This week we are in Nashville, TN from September 23-25, where our Sr. Director of Customer Solutions, Ed Gray, will be available for meetings.
  • PCI IT Conference: From October 3-6 you can catch us in San Antonio, TX, where FirsBest is sponsoring the keynote presentation "How to become a future-focused CIO." FirstBest will also present a lively "rapid fire" discussion on Tuesday, October 5th at 9:00 a.m. "Getting to Where You Need to Be: It's More Than Just Business vs. IT."

Last, join us online on October 19th for a timely Webinar hosted by TechDecisions, with presenters Deb Smallwood of SMA Strategy Meets Action and John Belizaire of FirstBest. Be sure to register for "Mastering Commercial Lines: The new combo - underwriting and policy systems," and learn how to link desired business capabilities to available technology capabilities, taking a key step toward mastering commercial-lines automation.

Visit us at www.firstbest.com to check out upcoming product and customer news this fall.

Best regards,

Meira Primes,
VP of Marketing
FirstBest Systems

Recommended Reading
Please also check out daily insurance industry news on the FirstBest Agent-Carrier Connection.

Using Analytics to Augment Underwriting
Insurance Networking News
For many years the practice of underwriting was more art than science. Now, insurers can use predictive analytics to wrap a layer of statistical rigor around the traditional wisdom of underwriting. Stated another way, predictive models quantify underwriters' years of observations to make that knowledge manageable, transferable and more valuable.
Read more »

Survey: Insurers Depend on Technology to Improve Agent Service, Discipline, Processing
TechDecisions
FirstBest Systems, Inc., provider of insurance software solutions for property/casualty carriers, reports insurers are marching toward efficiencies across their underwriting organizations in order to meet business and operational goals in the next few years. FirstBest released highlights from its recent insurer survey.
Read more »

50 Ways to Leave Your Legacy
Information Management
In a new video posted at the INN site, Richard Znidarsic, VP of Accident Fund Holding Co., asked Matt Josefowicz of Novarica (joined by INN's Carrie Burns) what one technology he would recommend throwing out the window to help insurers get a fresh start. Matt gave a great answer, observing that there are a lot of legacy systems out there that should be reappraised, but these systems need to be reviewed in light of the business value they continue to deliver.
Read more »

Specialty Lines’ Tech Needs Vary
Insurance Newtworking News
Technology spending priorities are shifting to the front end for specialty lines carriers a new report from New York-based Novarica finds. The report, "Business and Technology Trends: Specialty Lines Insurers," is the latest in a series that looks at key business and technology trends in specific lines of business in the U.S. insurance industry.
Read more »

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