FirstBest Agent™
FirstBest Agent is a Web 2.0 Agent Portal that leverages the latest in interactive web technologies to enable P&C carriers to deliver true ease-of-doing-business and execute crucial business transactions with their agents, brokers, and MGAs, in the shortest possible timeframe .
FirstBest Agent is a highly configurable and content-rich solution, that supports:
- New Business submissions
- Renewals
- Endorsements
- Straight-through-processing (submit-to-bind)
Features and Benefits
- Submit-to-bind straight-through processing
- Provide pre-qualification, online quoting, binding, and fast exception processing
- Real-time risk appetite and pre-qualification
- Enable agents to stay in sync with carrier’s changing risk appetite
- Provide clarity around questions and required information
- Visibility into the book
- Real time dashboard provides business transparency
- Agents get instant status, email alerts and visibility into the entire submission lifecycle
- Web 2.0 collaboration tools
- Real-time chat, document sharing, notes
- Upload Capabilities
- Ability to upload from agency management systems
- ACORD App Forms Reader —automatically extracts data from an image of an ACORD form and creates a submission
- Increases ease for agents by expanding options that minimize data entry and time consuming manual tasks
- An Upload alternative for those that don’t have or can’t use upload today
FirstBest Agent provides a path for carriers to address their agency challenges now and get business in the door, while providing an on-ramp to a full FirstBest UMS rollout. Offers full integration via SOA to carrier systems, all third party data and applications.
For additional information:
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“The FirstBest App Forms Reader feature is a great idea at the right moment. It will make our agents’ job easier, saving time and money in today’s fiercely competitive market. This feature will further automate the submission process without imposing changes to the way people work. It allows a single-click upload of image-based ACORD applications, addressing a major inefficiency in the sector. We expect this added service to agents will help further make ICW their carrier of choice for Workers’ Compensation and other lines.”
- Paul Zamora, VP of Underwriting, ICW Group |