As you begin 2012, it’s time to think about your resolutions. Of course, there are the usual resolutions like getting in shape, saving money, and educating oneself. Resolutions for the insurance front office But it’s also time to think about writing more business and writing better business. It’s time to think about how you’ll increase underwriter and ...
What would your agents like to get under their trees this year? There’s a good chance that they’d like tools that make it easier for them to work with you. Tools like user-friendly portals. Tools like easy-to-use agency upload that doesn’t require complicated setup. This point was brought home when we spoke with an agency a while ...
A few months ago, I had the pleasure of co-hosting a go-live celebration with one of our customers. I was excited, as I had yet to meet the entire team involved in this strategic project. When I arrived, I was swept up in an energy that I will not soon forget. Over ...
Many readers of the Collaborative Underwriting Blog know that FirstBest delivers the Front Office Suite to the Agent’s and Underwriter’s desktop browser using Adobe Flash Player, or as a desktop app using Adobe AIR. Recently, Adobe made an announcement primarily related to Flash support for mobile browsers. With this blog, I’ll offer a few initial ...
Win more business in less time – sounds attractive, doesn’t it? It seems that everywhere we look, insurance carriers are trying to accelerate processes to win more business in less time. Streamlining work, removing barriers between agents and carriers, replacing paper with electronic/web data, automating steps and more – all contribute to faster processes. Each ...
Since launching our blog a couple of years ago, we’ve talked about policy systems and debated the maintain vs. rip/replace question that has been the topic of numerous articles, webinars and speaking sessions in our industry. While replacements still occur, new alternatives are offering additional options for carriers that need to modernize their core systems. A recent Insurance & Technology article explores new approaches and challenges faced by insurance carriers. With ...
A few weeks back, FirstBest presented a webinar on successful rollout & training of new front office systems to a select group of insurance carriers. During the webinar, we surveyed this select group and today I’d like to share some of those results. Although it may not be representative of all carriers, the survey does ...
As most insurance carriers think about new front office systems they’ll consider a variety of factors – from project justification, budget, and ROI to buy vs. build and requirements to vendor selection, technology stack, configuration and integration, and more. Users, users, users What’s missing from this list? Why users of course! Both internal and external users including ...
Why cloud-based, zero footprint agency portals and application upload tools make sense for agencies. Late last month, Microsoft announced the availability of Microsoft Office 365, a cloud version of the popular Microsoft Office. The offering includes Microsoft’s email, collaboration, email, word processing, spreadsheet, and presentation tools, among others. Office 365 is targeting small and medium businesses. According to ...
I’d like to take this opportunity to congratulate FirstBest customer AMERISAFE on their recently upgraded A.M. Best financial strength rating of A (Excellent) with a stable outlook. An A.M. Best rating of A (Excellent) is the third highest of 15 rating levels. In a company press release in May, AMERISAFE Chairman and CEO Allen Bradley stated, ...
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