Deborah Smallwood, industry expert and founder of consulting firm Strategy Meets Action (SMA), gets right to the point about modern underwriting in her blog post: The 5 “I”s of Underwriting Innovation. She opens with this: “The benefits of next generation underwriting for complex risks are quantifiable and real.” It doesn’t get much clearer than that. […] 

We love collaborating. There are all sorts of cool technological solutions out there. And instead of trying to reinvent something that works really well, we think it’s much better to join the party. Today we announced that we are integrating AIR Worldwide’s catastrophe modeling solution into the FirstBest underwriting management system. AIR Worldwide (AIR) is […] 

A great article appeared today by Peggy Bresnick Kendler in Insurance Networking News on the value of data in the underwriting process. In the article, Underwriting: Where insurance Data Really Pays Off. Peggy writes about new underwriting analytics tools that are driving costs down and improving the customer experience. “Successfully leveraging big data can make […] 

We are always looking to make our products better. We talk with our clients, prospects, industry professionals and our employees, looking for ways to better meet our clients’ needs and leverage all the data our industry generates. Our clients want even more ways to collect, evaluate and understand data so today we introduced FirstBest Insight™, […] 


You’re only as good as your people. At FirstBest, we’ve always believed that the best people make the best products and deliver the best experience for our customers. So we’ve added some very knowledgeable people from the industry to our team. People with all sorts of industry experience from companies like Accenture Duck Creek, CSC, […] 


One of the stumbling blocks to successfully and productively deploying underwriting technology is integration. FirstBest clients and prospects note that all the rich features and functionality of data-driven decision making, streamlined underwriting processes, and agent collaboration won’t do them much good if an underwriting platform doesn’t mesh well with their policy administration systems. For those […] 

We just announced that Atlas General Insurance Services has selected the FirstBest Front Office Suite™ to help boost underwriting and agent collaboration. Ryan Clarkson, Atlas General’s COO said they chose our Front Office Suite because it is a highly configurable underwriting workstation solution with state-of-the-art system architecture. (Thanks Ryan) We’re pretty excited. Atlas is a […] 

As many people already know, each year we do an industry survey. We ask some of the largest insurance carriers about their use of data and analytics in the underwriting process. We want to understand what people in the industry are thinking and how that thinking have changed. Plus we’re kind of obsessive when it […] 

When it comes to awards, we don’t like to blow our own horn. But when our clients win awards, we aren’t nearly as shy about making a little noise. Congratulations to ICW Group, who won a 2014 Novarica Research Council Impact Award. ICW is a leading multi-line property and casualty insurer based in San Diego. […] 

INN published a great editorial on Accenture’s finding that today’s commercial underwriters are working slower thanks to the explosion of technologies (and data). Last week I spoke with a COO who spoke of the same issue, so I took a few moments to comment on the story: When I read the Accenture survey, I too […]