Continuing on the subject of innovation…  It is rare that one gets to participate in innovation at a national level.  When I arrived to the White House yesterday, I thought I was just going to attend the signing of the JOBS Act.  Well I did more than that!  First, I was fortunate enough to be part ... 

04
Apr
2012

Today, I’ll be attending the signing of the JOBS (Jumpstart Our Business Startups) Act at The White House.  So I’ve been thinking a lot about innovation in general and at FirstBest.  We founded FirstBest for one reason: to transform the way that insurers run their core underwriting and “front office” (externally focused) processes. Our goal: to ... 

Insurance Networking News (INN) recently posted a great slideshow with Gartner’s 10 most disruptive technologies for P&C insurers. While I’m happy to report that the FirstBest Front Office Suite supports most of the 10 technologies, I thought it was worth taking a deeper dive into the key technologies that are going to reinvent insurance in ... 

On February 29, FirstBest issued a press release, SMA Insurer Survey Finds Underwriting, Agent Portal and Agent Upload/Download Top Areas for Business Application Enhancements.Read below for additional details on this research and its implications. Insurance research firm Strategy Meets Action (SMA) recently published two reports that underscore the rapidly growing importance for insurers of underwriting management ... 

As you begin 2012, it’s time to think about your resolutions.  Of course, there are the usual resolutions like getting in shape, saving money, and educating oneself. Resolutions for the insurance front office But it’s also time to think about writing more business and writing better business.  It’s time to think about how you’ll increase underwriter and ... 

What would your agents like to get under their trees this year? There’s a good chance that they’d like tools that make it easier for them to work with you.  Tools like user-friendly portals.  Tools like easy-to-use agency upload that doesn’t require complicated setup. This point was brought home when we spoke with an agency a while ... 

A few months ago, I had the pleasure of co-hosting a go-live celebration with one of our customers. I was excited, as I had yet to meet the entire team involved in this strategic project. When I arrived, I was swept up in an energy that I will not soon forget. Over ... 

Many readers of the Collaborative Underwriting Blog know that FirstBest delivers the Front Office Suite to the Agent’s and Underwriter’s desktop browser using Adobe Flash Player, or as a desktop app using Adobe AIR.   Recently, Adobe made an announcement primarily related to Flash support for mobile browsers.  With this blog, I’ll offer a few initial ... 

Win more business in less time – sounds attractive, doesn’t it? It seems that everywhere we look, insurance carriers are trying to accelerate processes to win more business in less time.  Streamlining work, removing barriers between agents and carriers, replacing paper with electronic/web data, automating steps and more – all contribute to faster processes.  Each ... 

Since launching our blog a couple of years ago, we’ve talked about policy systems and debated the maintain vs. rip/replace question that has been the topic of numerous articles, webinars and speaking sessions in our industry. While replacements still occur, new alternatives are offering additional options for carriers that need to modernize their core systems. A recent Insurance & Technology article explores new approaches and challenges faced by insurance carriers. With ...