Products & Solutions

The FirstBest Front Office Suite brings agents & underwriters together for collaborative underwriting to rapidly close business.

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Underwriting Workstations
Increase underwriter efficiency, discipline and responsiveness, collaborate with agents, and provide business transparency.

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Agent Portals
Deliver true ease-of-doing-business and execute business transactions with agents, brokers and MGAs as quickly as possible.

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Agency Connectivity
Streamline processes and lower operational costs as you provide agency and underwriter upload - without the expense of proprietary networks or transaction fees.

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Mobile Underwriting 
Close business anywhere, anytime.

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UMS Express
Improve underwriting efficiency and handle more submissions with better discipline and improved quality – and you can do all of this in as little as three months.

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Front Office Solution for Multi-Line Carriers
Account-based underwriting for the entire enterprise.

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FirstBest Insight™ Underwriting Analytics
The integrated analytics engine of the FirstBest Underwriting Management System — to support the multifaceted underwriting process.


Customer News

"As you grow and start to compete with a higher level of insurance carriers, agencies expect certain levels of efficiencies and ease-of-use systems. Stonetrust had an aging management system that was difficult for front-end users to use and could not accommodate the growth the company anticipated."

Sukhy Dhillon
Stonetrust Commercial Insurance Company
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"XL Group’s underwriting platform is not only increasing productivity, but it’s preparing the company to support the next generation of underwriters. This project captures current process and content knowledge while laying the groundwork to incorporate new data and analytics sources into their environment to improve productivity.”

XL Group plc

Martina Conlon,
Principal, Novarica
As quoted in Insurance Networking News
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“We have engaged FirstBest for their industry expertise and best-practice collaborative underwriting system, so IWIF can be as competitive as possible,”

Thomas Phelan, CPA
President and CEO
Chesapeake Employers' Insurance Company (formerly IWIF)
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“We wanted to bring our customers a comprehensive service platform. We’ve always been early adopters of technology and partnering with FirstBest takes our existing platform to its next evolutionary step.”

Preferred Concepts

Stuart Farber, CEO
Preferred Concepts

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FirstBest Buzz

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FirstBest Dynamic Synchronization with
Accenture Duck Creek

FirstBest Dynamic Synchronization enables Accenture Duck Creek product definitions, screen/field behaviors, and workflows to be used within the FirstBest UMS Underwriting Workstation
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Other FirstBest News

 AIR Worldwide and FirstBest Collaborate to Deliver Integrated Underwriting Solution for Commercial Insurance Carriers
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 FirstBest Delivers Property & Casualty Underwriting Analytics with Launch of FirstBest Insight™ Platform
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 FirstBest Grows with Addition of Experienced Industry Professionals
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 Stonetrust Successfully Implements FirstBest Underwriting Management System
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